Frequently Asked Questions

Most schools are up and running within 1-2 weeks! If you choose our DIY approach with templates, you can launch the same day. Guided and Done-For-You options typically take 1-2 weeks depending on content readiness and complexity.

Absolutely! Use our free demo builder to preview templates with your school's content. No credit card required, no commitment. When you're ready, schedule a call and we'll help you pick the perfect plan for your needs.

Yes! While we're based in Phoenix, Arizona, we work with K-12 schools nationwide. Everything is done online, so location is never a barrier. We've helped schools across the country launch beautiful, effective websites.

Just your school's basic information: name, logo (if you have one), contact details, and any content you want on the site. If you have existing website content, we can help migrate it. Don't worry if you're missing pieces - we can work with whatever you have.

All plans include hosting, SSL security, automatic backups, CMS access, and technical support. Higher tiers add features like mobile apps, priority support, and content management assistance. No hidden fees - what you see is what you pay.

The Starter plan has no setup fee. Professional and Enterprise plans include one-time setup fees that cover custom configuration, content migration, and onboarding. These are clearly listed on our pricing page.

Yes! Annual billing saves you 2 months - you pay for 10 months and get 12. This is popular with schools who budget annually. Contact us for annual pricing details.

Absolutely! We offer volume discounts for districts and charter networks. The more schools you bring on, the more you save. Contact us for a custom quote tailored to your district's needs.

No long-term contracts required. You can cancel anytime with 30 days notice. We'll export your content and help with the transition. We're confident you'll love our service, but we don't believe in locking anyone in.

Yes! All our templates meet WCAG 2.1 AA accessibility standards. This means proper color contrast, keyboard navigation, screen reader compatibility, alt text support, and more. We help schools stay compliant and serve all students and families.

Absolutely! All our templates are fully responsive and look great on phones, tablets, and desktops. Professional and Enterprise plans also include branded mobile apps for iOS and Android with push notifications.

Yes! We integrate with popular SIS platforms and can display calendars, announcements, and other data from your existing systems. Let us know what you're using and we'll discuss integration options.

There's no limit! Create as many pages as your school needs - staff directories, department pages, event calendars, news sections, and more. Our CMS makes it easy to organize and manage content at any scale.

Yes! You can use your existing domain (like yourschool.org) or we can help you register a new one. Domain setup and SSL certificates are included in all plans.

Our CMS is designed to be incredibly easy to use - most staff can update content in minutes. But if you need help, our support team is available 24/7. Higher-tier plans include content management assistance where we handle updates for you.

Yes! All plans include access to video tutorials and documentation. Professional and Enterprise plans include live training sessions for your staff. We can train as many people as you need.

Starter plans have email support. Professional plans add phone and chat support. Enterprise plans get a dedicated account manager and 24/7 priority support. Response times are typically within a few hours for most issues.

We handle all platform updates, security patches, and backups automatically. Your site is always running on the latest, most secure version. You never have to worry about technical maintenance - that's our job.

Absolutely. All sites include SSL encryption, automatic backups, and enterprise-grade hosting. We follow industry best practices for data security and can provide compliance documentation upon request.

Our infrastructure has 99.9% uptime. In the rare event of an issue, our monitoring systems alert us immediately and we work to resolve it fast. Enterprise plans include SLA guarantees with uptime commitments.

Yes! We can migrate content from most existing school website platforms. Guided and Done-For-You plans include migration assistance. We'll work with you to ensure nothing is lost in the transition.

Yes! Our platform supports multilingual content, allowing you to create pages in multiple languages. This is great for schools serving diverse communities. We also integrate with translation services for automatic translation.